At Linen Bay, your satisfaction is our top priority. That's why we offer a straightforward 60-day hassle-free return guarantee on all our 100% Certified Linen and Cotton products. If you're not completely happy with your purchase, simply let us know, and we'll make the return process seamless. No stress, no questions - just exceptional service to ensure you find the perfect bedding for your home. Just contact us by email or by phone!

If you have received an item with a manufacturer’s defect ie wrong size, wrong color, broken stitches, open seams, etc. you are eligible for a full refund, including all shipping and handling costs.

Please contact our customer service team at help@linenbay.co.uk within 5 business days of delivery, and we will arrange a replacement of the item or issue a refund.

NOTE: Discoloration and shrinkage are typically not considered a manufacturer’s defect.

In case any defects occur after some time, a return is possible if there are obvious manufacturing defects. In this case, all returns must be approved by the Linen Bay customer service team, and the purchase of a returned item must be no older than two years.

At Linen Bay Ltd, we are proud to be a registered UK Limited Company, ensuring a trustworthy and professional shopping experience.

When purchasing through our website, you can rest assured that we prioritise the security of your transactions. We use advanced payment systems that meet the highest standards of safety, so your details are always protected.

If you have any questions or concerns, feel free to contact us at help@linenbay.co.uk. We're here to assist you!

At Linen Bay Ltd, every product we offer has a story of craftsmanship and dedication behind it. Over the years, we have worked tirelessly to establish relationships with trusted suppliers and artisans from all corners of the world, spanning from the vibrant markets of India to the serene workshops of Lithuania.

Our journey began with a simple goal: to bring you products that blend quality, sustainability, and timeless beauty. By carefully sourcing materials and collaborating with skilled craftsmen, we ensure that each item meets the highest standards. From handwoven fabrics to expertly stitched creations, every piece reflects our commitment to excellence.

We believe in the value of authenticity and supporting local industries, which is why we partner with suppliers who share our vision of quality and integrity. This dedication ensures that when you shop with Linen Bay, you receive products that tell a story of care, craftsmanship, and global collaboration.

At Linen Bay Ltd, we are passionate about celebrating the art of linen. Over the years, we've partnered with skilled artisans from Lithuania to India to bring you textiles that merge tradition with modern living. By reimagining linen with vibrant colors and soft textures, we've infused this timeless fabric with new life, while honoring its heritage.

Each piece is crafted with care, designed to last for generations, and curated to suit all seasons. Sustainability is at the heart of what we do our products reflect a commitment to ethical production, conscious consumption, and respect for the environment.

When you choose Linen Bay, you're supporting global craftsmanship and investing in high-quality linen made to stand the test of time.